Return & Refund Policy*

Straight returns:

If you are not satisfied with your purchase I will be happy to refund your money upon the return of said item. Only the price of the item is refundable. Shipping is non-refundable and the purchaser (you) is also responsible for shipping costs of returned item. Item must be returned within 30 days in it’s original condition to qualify for a refund. Once item is received by the seller (me) I will credit the card or PayPal account used to purchase said item.

Damaged Items:

If item was damaged during shipping I will refund the cost of said item with proof of damage. Photo of said damage (product and packaging) required and can be emailed to me at denise.osiecki@demooriginals.com. Email with photo(s) must be received within 10 days of purchase to qualify for a refund.

*Refunds of digital downloads are not given. If you have an issue with downloading the image please contact me and I’ll be happy to send the purchased download via email.

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